4 Doctors Park, Ste H, Asheville, North Carolina, 28801
Patients are deeply divided here. While many love their individual therapists and psychiatrists, the corporate administrative side is a total nightmare. Billing errors, impossible-to-reach support, and frequent scheduling issues are the main complaints. If you can get past the messy front-end, the clinical care is often described as life-changing.
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If you have billing issues, keep detailed records and don't rely solely on the portal; try to get names of the people you speak with.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the company is a mess.
Billing is a total headache.
Worth it for the therapy, but be prepared to fight the system.