Mindpath Health Psychiatrists & Therapists - Pleasanton
5776 Stoneridge Mall Rd, Suite 300, Pleasanton, California, 94588
The experience at Mindpath Pleasanton is a mixed bag. Many patients love their specific providers, citing compassionate and effective care. However, there is a loud chorus of complaints regarding the front desk and administrative staff, with reports of poor communication and disorganization. It seems like a place where the clinical care is often great, but the support system can be a real headache.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the front desk, try emailing the office directly or asking for a supervisor to resolve prescription issues.
✓ What Works Well
- Knowledgeable and compassionate providers
- Effective telehealth options
- Easy appointment scheduling for some
✗ Areas to Improve
- Disorganized and dismissive front desk staff
- Communication failures regarding prescriptions
- High costs for uninsured patients
- How do I get my prescription refilled?
- Are you accepting new patients?
- Do you take my insurance?
My provider is amazing, but the office staff is a mess.
Telehealth appointments are convenient and work well.
Communication is the biggest hurdle here.
- Category Health & Medical
- City Pleasanton
- State California
- Postcode 94588
- Country United States
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