Ming Lu, MD, PhD
1327 Troup Hwy, #2, Tyler, Texas, 75701
Dr. Ming Lu is highly respected for his surgical skill and ability to handle complex retinal issues. Patients often describe him as a 'miracle worker' who is calm and reassuring. While the clinical outcomes are stellar, some patients have reported issues with front-desk rudeness and difficulty reaching the nursing staff. Despite these administrative hiccups, the medical care remains the primary draw.
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Dr. Lu is known to provide personal contact info for post-op emergencies, which patients highly value.
✓ What Works Well
- Exceptional surgical skill
- Calm and reassuring manner
- Effective treatment of complex eye conditions
✗ Areas to Improve
- Rude front desk staff
- Difficulty reaching nursing staff
- Occasional long hold times
- Does he treat macular degeneration?
- Is the office easy to schedule with?
He saved my vision
Staff needs better training
Very thorough explanations
- Category Health & Medical
- City Tyler
- State Texas
- Postcode 75701
- Country United States
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