7500 France Ave S, Edina, Minnesota, 55435
Patients generally praise the medical expertise of the doctors, noting they feel heard and well-informed. However, the administrative side is a major pain point, with many reporting long hold times, unreturned calls, and billing errors. While the clinical care is often described as top-notch, the front-office friction leaves many feeling like just another number. It is a classic case of great doctors hampered by a clunky support system.
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If you are struggling to get test results, bypass the main line and try the triage line directly.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on but the office staff needs a serious upgrade.
Great medical care, but the administrative side is a total mess.
Don't expect a quick callback.