Mirage Family Dentistry
135 Grafton Station Ln, suite B-C, Yorktown, Virginia, 23692
Mirage Family Dentistry has a history of positive reviews, but recent feedback highlights significant administrative struggles, including staffing shortages and communication issues. While many patients love the zen-like atmosphere and Dr. Kapoor's approach, others are frustrated by cancelled appointments and billing disputes. It is a practice that seems to be in a period of transition, leading to inconsistent patient experiences.
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The office uses advanced equipment, which is a major plus for complex procedures.
✓ What Works Well
- Beautiful, relaxing office
- Dr. Kapoor is relatable and thorough
- Flexible hours
✗ Areas to Improve
- Frequent appointment cancellations
- Difficult to reach by phone
- Billing and insurance disputes
- Are they accepting new patients?
- Why was my appointment cancelled?
The office feels like a spa.
Communication is a major issue.
Staffing shortages are affecting care.
- Category Health & Medical
- City Yorktown
- State Virginia
- Postcode 23692
- Country United States
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