Mitchell Bernsen, M.D.
1415 S Arlington Heights Rd, Arlington Heights, Illinois, 60005
Dr. Mitchell Bernsen receives mixed reviews. While many patients appreciate his surgical skill and long-term care, a significant number of reviewers report feeling dismissed, rushed, or treated with a lack of empathy. Administrative issues, particularly phone responsiveness, are a recurring complaint.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office by phone, try using the online portal or visiting in person.
✓ What Works Well
- Competent surgical outcomes
- Efficient procedure scheduling
- Helpful nursing staff
✗ Areas to Improve
- Poor bedside manner reported by some
- Difficulty reaching the office by phone
- Patients feel dismissed or unheard
- Why is it so hard to get a call back?
- Is this the right specialist for my symptoms?
Great surgeon, but communication is lacking
Felt like a number, not a patient
Procedure prep was easy and well-explained
- Category Health & Medical
- City Arlington Heights
- State Illinois
- Postcode 60005
- Country United States
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