MMC Spine Joint and Pain Center
1272 Garrison Dr, Murfreesboro, Tennessee, 37129
This clinic receives highly polarized feedback. Many patients praise the medical providers, particularly Dr. Young and Sarah Trent, for their compassion, listening skills, and effective treatment plans. These patients feel heard and well-cared for. Conversely, a vocal group of patients reports negative experiences with the administrative staff, citing rudeness, billing errors, and poor communication. Some feel the office is overly focused on money and lacks empathy, leading to a sense of frustration for those seeking relief from chronic pain.
We analyze 76 public reviews for MMC Spine Joint and Pain Center using our data models and filter out spam to highlight only authentic feedback.
Keep detailed records of all billing and insurance communications to avoid disputes later.
✓ What Works Well
- Compassionate and attentive medical providers
- Effective pain management and treatment plans
- Professional and clean clinical environment
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Billing disputes and lack of transparency
- Difficulty scheduling and getting timely responses
- Why is it so difficult to resolve billing issues?
- Are the doctors willing to discuss non-surgical options?
- How can I get a more timely response from the office?
The doctors are spot on, but the front office is a nightmare.
I finally feel heard after years of pain.
The administrative hurdles make a difficult situation even worse.
- Category Health & Medical
- City Murfreesboro
- State Tennessee
- Postcode 37129
- Country United States
