MNGI Digestive Health - Coon Rapids Endoscopy Center & Clinic
9145 Springbrook Dr NW, Suite 200 / 300, Coon Rapids, Minnesota, 55433
Patients generally appreciate the medical care provided by the doctors and nurses during procedures, often describing them as kind and professional. However, the administrative side of the clinic receives heavy criticism. Many users report significant issues with billing, insurance authorization, and rude front-desk staff, leading to a feeling of being treated like a number rather than a patient.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your billing codes and insurance coverage directly with your provider before your procedure to avoid surprise charges.
✓ What Works Well
- Professional and kind medical staff
- Smooth procedure experience
- Clear explanations from doctors
✗ Areas to Improve
- Aggravating billing and insurance processes
- Rude or cold front desk staff
- Poor inter-office communication
- Why am I being billed for a consultation?
- How do I get my insurance authorization approved?
- Why is it so hard to reach a human?
The doctors are great, but the admin team is a total headache.
Billing is confusing and often inaccurate.
Expect long waits and cold service at the front desk.
- Category Health & Medical
- City Coon Rapids
- State Minnesota
- Postcode 55433
- Country United States
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