Retail & Malls · Gas Station
Mobil
615 W Higgins Rd, Hoffman Estates, Illinois, 60195
Google Maps
Updated: 20 May 2026
Authenticity Score: 78/100
About
This Mobil station is a convenient stop for many, but experiences are highly inconsistent. While some appreciate the competitive gas prices and car wash, many customers report issues with broken pumps, poor customer service, and billing errors. It's a location that seems to struggle with maintenance and staff training.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Mobil using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
65/100
Crowd Management
60/100
Pro Tip
Be careful when using your card; some customers report being charged for items they didn't receive.
Car Wash: Available
Payment: Tap-to-pay issues
Pros & Cons
✓ What Works Well
- Competitive gas prices
- Car wash available
- Convenient location
✗ Areas to Improve
- Broken pumps
- Poor customer service
- Billing issues
Frequently Asked Questions
- Are the pumps working?
- Is the car wash open?
- Why was I overcharged?
User Feedback
Check your receipt
Staff can be rude
Maintenance is lacking
Quick Info
- Category Retail & Malls
- Neighborhood Hoffman Estates
- City Hoffman Estates
- State Illinois
- Postcode 60195
- Country United States
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