16910 Frances St, Omaha, Nebraska, 68130
The clinical care at this office is highly regarded, with many patients praising the doctors for their expertise and life-changing results. However, the administrative side is a major point of contention. Patients are frequently upset by the policy of collecting large upfront payments and the strict 'one issue per visit' rule. While the medical outcomes are often great, the billing and front-desk experience leaves many feeling like the practice is more focused on profit than patient care.
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Clarify the 'one issue per visit' policy when booking to avoid paying multiple co-pays for quick checks.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the front office is a nightmare.
I felt like a number, not a patient.
They really helped clear up my skin issues.