Modern Body Shop
1020 Southpark Blvd, Winston-Salem, North Carolina, 27127
Modern Body Shop has a very mixed reputation. While many customers are happy with the final paint and bodywork, there are frequent complaints about poor communication, long delays, and unprofessional staff. Some reviewers feel the service is great, while others describe a nightmare experience with rude management and lack of accountability. It seems to be a shop where the quality of work is good, but the customer service experience can be highly variable.
We analyze 71 public reviews for Modern Body Shop using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- High-quality paint and bodywork
- Professional facility appearance
- Good results on complex repairs
✗ Areas to Improve
- Poor communication and updates
- Long repair timelines
- Inconsistent customer service
- How long will my car be in the shop?
- Do they provide regular updates?
- Is the work guaranteed?
Great work, but the wait was frustrating.
Staff can be rude, but the car looks new.
Communication is the biggest issue here.
- Category Automobile
- Neighborhood Southside
- City Winston-Salem
- State North Carolina
- Postcode 27127
- Country United States
