Modern Dental of Durham, John Shepherd, DMD
1920 NC-54, Suite 570, Durham, North Carolina, 27713
Modern Dental of Durham is widely celebrated for its 'Team Awesome' culture, with patients consistently noting the friendly, efficient, and pain-free nature of their visits. Dr. Shepherd and his staff are praised for their clear communication and ability to put nervous patients at ease. While there are isolated complaints about billing, the overwhelming majority of feedback is positive, emphasizing a high standard of care and a welcoming atmosphere.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The office is known for being very accommodating to patients with low pain thresholds—don't hesitate to mention your anxiety when booking.
✓ What Works Well
- Pain-free procedures
- Friendly and upbeat staff
- Clean and modern facility
✗ Areas to Improve
- Occasional billing disputes
- Some reports of high-pressure sales
- Limited insurance transparency
- Do you offer emergency appointments?
- Is the office kid-friendly?
Dr. Shepherd is excellent
Hygienists are very gentle
Front desk is very helpful
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27713
- Country United States
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