Modern Nails, Hair & spa
2690 NE Vivion Rd, Kansas City, Missouri, 64119
Modern Nails, Hair & Spa has a loyal following, with many clients seeing the same techs for years. The atmosphere is generally clean and friendly. However, there are significant concerns regarding customer service, specifically regarding appointment management and aggressive follow-up communication. While some techs are highly praised for their skill, others have been criticized for poor quality and rude behavior. It's a mixed bag depending on who you see.
We analyze 76 public reviews for Modern Nails, Hair & spa using our data models and filter out spam to highlight only authentic feedback.
Stick to the techs with long-term positive reviews to ensure a consistent experience, and be clear about your expectations upfront.
✓ What Works Well
- Loyal and skilled long-term staff
- Clean and well-maintained facility
- Easy online booking
✗ Areas to Improve
- Inconsistent quality of work
- Poor appointment management
- Aggressive follow-up communication
- Is it better to book online or walk in?
- Are they good with acrylics?
- What is the cancellation policy?
Amy has been doing my nails for 10 years, she's the best.
My nails were lumpy and patchy, very unprofessional.
They keep calling me after I cancel, it's very uncomfortable.
- Category Personal Care
- Neighborhood Gladstone
- City Kansas City
- State Missouri
- Postcode 64119
- Country United States
