18980 W Memorial Dr, Suite 100, Humble, Texas, 77338
Modern Primary Healthcare is highly praised for its friendly, professional staff and the compassionate care provided by Dr. Pierce and her team. Patients feel heard and valued. However, there are recurring complaints about administrative issues, such as poor phone communication, difficulty with prescription refills, and occasional long wait times. It is a clinic where the medical care is excellent, but the front office can be a point of friction.
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✓ What Works Well
✗ Areas to Improve
Dr. Pierce is wonderful, but the front desk needs better training.
Great medical care, but the administrative side is frustrating.
I feel like a person here, not just a number.