Modern Smiles Dental
130 Rollins Ave, Suite H2, Rockville, Maryland, 20852
Modern Smiles Dental has a loyal following, with many patients praising Dr. Forghani's skill and the office's efficiency. However, there are recurring complaints regarding aggressive billing, collections practices, and poor customer service from the front desk. While the clinical work is often rated highly, the administrative and financial side of the practice is a major pain point for some.
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Always get a detailed, written breakdown of costs before any procedure.
✓ What Works Well
- Skilled and efficient dentist
- Modern and clean office
- Easy scheduling
✗ Areas to Improve
- Aggressive billing and collections
- Poor front desk communication
- Mixed reviews on customer service
- Are they transparent about billing?
- Do they handle insurance well?
Dr. Forghani is great, but the billing is a headache.
The office is clean, but the front desk can be rude.
Good clinical care, but watch out for hidden fees.
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20852
- Country United States
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