ModernMD Urgent Care - Flatbush
916 Flatbush Ave, Brooklyn, New York, 11226
Patients are split on their experience here. Many praise the front desk and nursing staff for being kind and efficient, especially for quick injuries. However, a significant number of reviews highlight poor bedside manner from some doctors and long wait times. Communication issues regarding lab results and billing are common complaints. Overall, it is a hit-or-miss spot for urgent needs.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check your insurance coverage and lab billing status before leaving the clinic to avoid surprise collections notices.
✓ What Works Well
- Friendly and attentive front desk staff
- Quick check-in process for many
- Clean and modern facility
✗ Areas to Improve
- Inconsistent doctor bedside manner
- Long wait times during busy hours
- Poor communication regarding lab results and billing
- Do you accept my insurance?
- Why is the billing department not answering?
Front desk is spot on, but doctors need more empathy.
Wait times can be a real drag.
Billing issues are a headache to resolve.
- Category Health & Medical
- City Brooklyn
- State New York
- Postcode 11226
- Country United States
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