Food & Beverage · Fast Casual Mexican

Moe's Southwest Grill

624 W Main St, Suite 200, Norwich, Connecticut, 06360

Google Maps Updated: 15 May 2026
Authenticity Score: 65/100
About

Moe's in Norwich is highly inconsistent. While some customers have great experiences with friendly staff and fresh food, many others report significant issues with order accuracy, food quality, and rude service. Frequent complaints about missing items, cold or old food, and unprofessional management make this a location that many locals recommend avoiding in favor of other options.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Moe's Southwest Grill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 50/100
Pro Tip

Order in-person to ensure your burrito is made correctly.

Build-your-own
Queso
Pros & Cons

✓ What Works Well

  • Good food (when fresh)
  • Friendly staff (occasionally)
  • Convenient location

✗ Areas to Improve

  • Inconsistent order accuracy
  • Rude or unprofessional staff
  • Poor food quality
Frequently Asked Questions
  • Why is my order always wrong?
  • Is the food fresh?
  • Why is the service so bad?
User Feedback

Hit or miss quality.

Avoid online ordering.

Service is often rude.

Location Details
Street: 624 W Main St, Suite 200
City: Norwich
State: Connecticut
Postcode: 06360
Country: United States
Location
624 W Main St Suite 200, Norwich, CT 06360
Quick Info
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