Molalla Family Eyecare
502 E Main St, Molalla, Oregon, 97038
This clinic is highly regarded for its thorough eye exams and the personal touch provided by the doctors. Patients love the small-town feel and the genuine care shown by the clinical team. The main friction points involve the front desk staff, with several reports of rudeness and poor communication regarding billing and scheduling.
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The doctors are excellent, but double-check your insurance coverage and billing statements before leaving the office.
✓ What Works Well
- Thorough and comprehensive eye exams
- Friendly and knowledgeable doctors
- Small-town, community-focused atmosphere
✗ Areas to Improve
- Rude or dismissive front desk staff
- Billing and insurance confusion
- Long wait times for appointments
- Why is the front desk so difficult to deal with?
- Are the glasses worth the price?
- How long does it take to get an appointment?
Doctors are 5-star, but admin needs work
Great for routine exams and local service
Billing transparency is lacking
- Category Health & Medical
- City Molalla
- State Oregon
- Postcode 97038
- Country United States
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