Health & Medical · Health Insurance Provider

Molina Healthcare of Michigan

880 W Long Lake Rd, Troy, Michigan, 48098

Google Maps Updated: 14 May 2026
Authenticity Score: 45/100
About

Molina Healthcare of Michigan has a very rough reputation. Many customers report long hold times, confusing billing, and denied claims for necessary treatments. While some have had decent experiences, the overwhelming sentiment is one of frustration and feeling unsupported. People often feel like they are just a number and that the company makes it difficult to get the care they need. It is definitely a company to approach with caution.

Our Review Process
20
Most Relevant
17
Newest
18
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 30/100
Admin Efficiency 25/100
Pro Tip

Document every single call and name of the representative you speak with.

High complaint volume
Limited provider flexibility
Pros & Cons

✓ What Works Well

  • Some helpful individual reps
  • In-network doctor availability
  • Transportation services

✗ Areas to Improve

  • Terrible customer service
  • Frequent claim denials
  • Long wait times
Frequently Asked Questions
  • Why was my claim denied?
  • How do I change my PCP?
User Feedback

Worst company ever to contact

Inconsistent information

Difficult to resolve billing issues

Location Details
Street: 880 W Long Lake Rd
City: Troy
State: Michigan
Postcode: 48098
Country: United States
Location
880 W Long Lake Rd, Troy, MI 48098
Quick Info
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