3000 Corporate Exchange Dr, Columbus, Ohio, 43231
Customer sentiment for this provider is largely negative, with many users citing poor customer service and difficulty reaching representatives. Common complaints include denied claims, billing errors, and confusion over coverage. While some members report positive experiences with specific staff, the overall consensus points to significant administrative frustrations.
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✓ What Works Well
✗ Areas to Improve
Customer service is a total runaround.
Billing is a nightmare.
Some staff are kind, but the system is broken.