Monarch Dental & Orthodontics - Benton, AR
20770 I-30, Suite 100, Benton, Arkansas, 72019
The reviews for this location are quite polarized. Many patients rave about Dr. Martinez and the clinical team, noting painless procedures and great results. Conversely, a significant number of reviews mention issues with billing, aggressive upselling, and poor front-desk communication. It seems to be a hit-or-miss experience depending on the specific staff and dentist you encounter.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Get a written estimate for all recommended work and verify it with your insurance company before starting any major procedures.
✓ What Works Well
- Painless procedures
- Helpful financing options
- Modern technology
✗ Areas to Improve
- Aggressive upselling of services
- Billing and accounting errors
- Inconsistent front desk professionalism
- Why am I being charged for services I didn't receive?
- Is this office in-network with my insurance?
Dr. Martinez is a fantastic dentist.
The billing department is a nightmare to deal with.
They treat patients like cattle during busy hours.
- Category Health & Medical
- City Benton
- State Arkansas
- Postcode 72019
- Country United States
readers daily.