Monarch Dental & Orthodontics - Rowlett, TX
4305 Lakeview Pkwy, Suite 100, Rowlett, Texas, 75089
This practice has a very mixed reputation. While some patients praise the doctors and hygienists for their care, there are frequent, serious complaints about administrative incompetence, long wait times, and poor customer service. Many patients feel the office is more focused on revenue than patient care, leading to a high level of frustration.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Some doctors are highly praised
- Convenient location
- Some staff are friendly
✗ Areas to Improve
- Poor administrative service
- Long wait times
- Focus on revenue over care
- Why is the wait so long?
- Do you accept my insurance?
The staff is rude.
Billing is a mess.
They are always short-staffed.
- Category Health & Medical
- City Rowlett
- State Texas
- Postcode 75089
- Country United States
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