Health & Medical · General Dentistry & Orthodontics

Monarch Dental & Orthodontics - San Antonio, TX (Far North Central)

18850 Stone Oak Pkwy, San Antonio, Texas, 78258

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

Monarch Dental in Stone Oak has a polarized reputation. Many patients appreciate the skill of specific dentists like Dr. Ervin and Dr. Alvarez, noting their kindness and professionalism. However, there are frequent complaints about billing transparency, long wait times, and poor customer service from the front desk, leading to a frustrating experience for many.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 45/100
Pro Tip

Always get a written estimate and confirm insurance coverage before any procedure.

Corporate-owned
High staff turnover
Pros & Cons

✓ What Works Well

  • Skilled and kind dentists
  • Good emergency availability
  • Clean facility

✗ Areas to Improve

  • Billing transparency issues
  • Long wait times
  • Poor front desk communication
Frequently Asked Questions
  • Why was I charged extra?
  • Do you accept my insurance?
User Feedback

Dr. Ervin is great

Billing is a nightmare

Wait times are too long

Location Details
Street: 18850 Stone Oak Pkwy
Neighborhood: Stone Oak
City: San Antonio
State: Texas
Postcode: 78258
Country: United States
Location
18850 Stone Oak Pkwy, San Antonio, TX 78258
Quick Info
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