Monarch Dental & Orthodontics - San Antonio, TX (Northwest)
11398 Bandera Rd, Suite 106, San Antonio, Texas, 78250
This practice has a mix of very loyal patients and those who have had frustrating experiences. Many praise the friendly and professional staff, particularly the hygienists. However, there are significant concerns regarding billing practices, high-pressure sales tactics, and poor communication from the front office. It seems to be a practice where the clinical care is often good, but the administrative side can be a major pain point.
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Always ask for a detailed breakdown of costs before agreeing to any treatment, and verify your insurance coverage independently.
✓ What Works Well
- Friendly and professional staff
- Good clinical care
- Convenient location
✗ Areas to Improve
- Billing and insurance issues
- High-pressure sales tactics
- Poor front office communication
- Why was I charged for this?
- Is this procedure covered?
- Why is the wait time so long?
Great clinical care, but the billing is a headache.
They push for expensive procedures.
Very friendly and professional.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78250
- Country United States
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