Monarch Dental & Orthodontics - The Colony, TX
4770 State Hwy 121, Suite 100, Lewisville, Texas, 75056
Monarch Dental in The Colony has a polarized reputation. While some patients praise Dr. Henderson for his skill and kindness, a significant number of reviews highlight major issues with billing transparency, long wait times, and aggressive upselling of services. It is a high-volume practice that may not be the best fit for those seeking a personalized, low-stress experience.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written, itemized estimate before agreeing to any treatment plan.
✓ What Works Well
- Dr. Henderson is skilled and gentle
- Convenient location
- Some staff members are very friendly
✗ Areas to Improve
- Frequent billing surprises
- Very long wait times
- Aggressive upselling of deep cleanings
- Why is my bill higher than expected?
- Do you accept my insurance?
- Why is the wait time so long?
Be careful with the treatment plans.
Dr. Henderson is great, but the office is chaotic.
Expect long waits even with an appointment.
- Category Health & Medical
- City Lewisville
- State Texas
- Postcode 75056
- Country United States
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