Monarch Dental & Orthodontics
10011 Centennial Pkwy, Suite 330, Sandy, Utah, 84070
Patients often appreciate the clinical care provided by the dentists, but the administrative experience is frequently cited as a major drawback. Long wait times, difficulty reaching the office by phone, and billing errors are common complaints. It is a long-standing practice, but many feel the service quality has declined recently.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex billing issue, try to visit the office in person rather than calling.
✓ What Works Well
- Skilled dentists
- Friendly clinical staff
- Good view from office
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Billing and scheduling errors
- Why is my appointment rescheduled?
- Why am I getting a bill for a year ago?
- Can I speak to a human?
Dentist is great, office is a mess
Billing is very confusing
Wait times are too long
- Category Health & Medical
- City Sandy
- State Utah
- Postcode 84070
- Country United States
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