132 N D St, Exeter, California, 93221
Monarch Ford is a well-regarded dealership known for its friendly sales staff and efficient buying process. Many customers appreciate the no-pressure environment and the helpfulness of the team. However, there are significant concerns regarding the service department, with reports of long wait times, poor communication, and unresolved repair issues. It is a great place to buy, but service experiences can be inconsistent.
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If you need service, try to schedule well in advance and confirm all details in writing.
✓ What Works Well
✗ Areas to Improve
Great buying experience.
Service department needs improvement.
Staff is very helpful.