5 George St, Hudson, New Hampshire, 03051
Patients generally praise the clinical staff for their compassion and skill, especially those dealing with dental anxiety. However, there is a recurring frustration regarding front-office management, specifically concerning scheduling errors and billing transparency. While many long-term patients feel well-cared for, recent transitions have led to some friction in the patient experience. Overall, the medical care is seen as top-notch, but the administrative side needs a serious tune-up.
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✓ What Works Well
✗ Areas to Improve
Clinical staff is spot on with patient comfort.
Front desk needs better organization.
Great medical care, but the admin side is a headache.