Monica Cepin a medical corp
333 H St, Suite 2000, Chula Vista, California, 91910
Dr. Cepin is a long-standing physician with a loyal patient base who appreciates her kindness and thoroughness. However, the practice has seen a significant decline in administrative quality, with many patients reporting difficulty reaching the office, long wait times, and rude interactions with the new front desk staff.
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If you have an urgent question, try to use the patient portal rather than calling, as phone lines are frequently busy.
✓ What Works Well
- Kind and thorough doctor
- Strong patient-doctor bond
- Professional nurse practitioners
✗ Areas to Improve
- Poor phone communication
- Long wait times
- Rude front desk staff
- Why don't you answer the phone?
- How do I get a referral?
Great doctor, but the staff is a mess.
Hard to get an appointment.
She truly cares about my family.
- Category Health & Medical
- City Chula Vista
- State California
- Postcode 91910
- Country United States
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