Financial Services · State Farm Insurance Agency

Monica Edwards - State Farm Insurance Agent

300 Broadway Blvd NE, Suite L, Albuquerque, New Mexico, 87102

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

This agency has a very mixed reputation. While many clients praise specific agents for their helpfulness and ability to save them money, there are significant complaints regarding billing errors, poor communication, and unprofessional behavior. The experience seems to depend heavily on which agent you work with, making it a somewhat unpredictable choice.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
19
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 70/100
Pro Tip

If you have billing concerns, document everything and consider escalating to State Farm corporate if the local office is unresponsive.

Competitive rates
Variable service quality
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable agents
  • Competitive pricing
  • Friendly service

✗ Areas to Improve

  • Billing errors and unauthorized charges
  • Poor communication and responsiveness
  • Unprofessional behavior reported
Frequently Asked Questions
  • Why was my bill increased without consent?
  • How do I get a refund for an error?
User Feedback

Great service if you get the right agent

Billing issues are a major concern

Mixed experience with professionalism

Location Details
Street: 300 Broadway Blvd NE, Suite L
City: Albuquerque
State: New Mexico
Postcode: 87102
Country: United States
Location
300 Broadway Blvd NE L, Albuquerque, NM 87102
Quick Info
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