Automobile · Auto Service & Tires

Monro Auto Service and Tire Centers

78 Brookside Avenue, Chester Mall, Chester, New York, 10918

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This Monro location is very hit-or-miss. Some customers have had great experiences with fast, friendly service, while others have had terrible experiences with poor communication, overcharging, and even vehicle damage. It seems like a place where your experience depends heavily on which manager is on duty. Proceed with caution and get everything in writing.

Our Review Process
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Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always get a detailed, itemized receipt before paying for any services.

Tire specialists
Full-service repair
Pros & Cons

✓ What Works Well

  • Fast service in some cases
  • Fair pricing for some
  • Friendly staff in some cases

✗ Areas to Improve

  • Inconsistent service quality
  • Reports of overcharging
  • Poor communication
Frequently Asked Questions
  • How much for an oil change?
  • Are you open on weekends?
  • Can you do an alignment?
User Feedback

Hit or miss

Avoid if possible

Great service when it works