Monro Auto Service and Tire Centers
548 Talcottville Rd, Vernon, Connecticut, 06066
This location has a very polarized reputation. Many customers report feeling scammed or ignored, citing long wait times and poor repair quality. Conversely, a smaller group of customers has had great experiences with specific managers who went above and beyond. It seems to be a shop where your experience depends heavily on who is working that day.
We analyze 71 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to speak directly with the store manager and get everything in writing before work begins.
✓ What Works Well
- Some staff are very helpful
- Can handle emergency repairs
- Reasonable prices for some
✗ Areas to Improve
- Very poor communication
- Long wait times
- Reports of dishonest practices
- Why is my car taking days to fix?
- Can I get a refund for bad work?
- Why was my appointment ignored?
Hit or miss service
Management can be difficult
Check your car before leaving
- Category Automobile
- City Vernon
- State Connecticut
- Postcode 06066
- Country United States
