Monro Auto Service and Tire Centers
200 New Hartford Rd, Winsted, Connecticut, 06098
This Monro location has a very mixed reputation. Many customers have had great experiences, particularly praising the manager, Steve, for his honesty, kindness, and willingness to go above and beyond. However, there are also numerous complaints about poor management, appointment issues, and service errors. It seems like a shop where the quality of your experience depends heavily on who is working and how busy they are.
We analyze 78 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Helpful and kind manager
- Good for quick tire fixes
- Reasonable prices for some
✗ Areas to Improve
- Unreliable appointment system
- Poor management
- Inconsistent service quality
- Do they honor online appointments?
- Are they honest about repairs?
- How long is the wait for an oil change?
Steve is a great manager.
Management needs to improve.
Mixed experiences with service quality.
- Category Automobile
- Neighborhood Winsted
- City Winsted
- State Connecticut
- Postcode 06098
- Country United States
