Monro Auto Service and Tire Centers
Automobile · Tire & Auto Service

Monro Auto Service and Tire Centers

1335 Washington St, Hanover, Massachusetts, 02339

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Monro in Hanover has a very polarized reputation. Some customers praise the manager and the quick, honest service, while many others report serious issues with incompetence, dishonesty, and poor communication. There are frequent complaints about upselling and billing discrepancies, making it a risky choice for some.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 45/100
Transparency 40/100
Pro Tip

Verify all pricing and services before leaving your keys, and be wary of 'upsell' recommendations.

Tire specialist
Chain store
Pros & Cons

✓ What Works Well

  • Some staff are very helpful and honest
  • Quick service for simple tasks
  • Competitive pricing on tires

✗ Areas to Improve

  • Reports of dishonesty and upselling
  • Poor communication and long wait times
  • Incompetent mechanical work
Frequently Asked Questions
  • Why was I charged more than the coupon price?
  • Do you offer a warranty on your work?
  • Why was my car not ready when promised?
User Feedback

Hit or miss, depends on who is working.

Avoid if you want honest, reliable service.

Great manager, but the overall experience is inconsistent.