Monro Auto Service and Tire Centers
Automobile · Tires & Auto Repair

Monro Auto Service and Tire Centers

326 King St, Northampton, Massachusetts, 01060

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

Monro Auto Service in Northampton has a very mixed reputation. While some customers have had positive experiences with quick, friendly service, there are numerous reports of poor mechanical work, dishonest billing, and rude staff. It's a shop that seems to struggle with consistency, and many customers have had negative experiences that have led them to avoid the shop entirely.

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We analyze 78 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 45/100
Transparency 40/100
Pro Tip

Proceed with extreme caution; get multiple quotes and inspect your vehicle thoroughly before leaving.

Tire specialist
Inconsistent service
Pros & Cons

✓ What Works Well

  • Fast service (sometimes)
  • Convenient location
  • Friendly staff (sometimes)

✗ Areas to Improve

  • Reports of poor mechanical work
  • Dishonest billing
  • Rude staff
Frequently Asked Questions
  • Are they honest with pricing?
  • Do they do alignments?
  • Can I get a same-day repair?
User Feedback

They destroyed my car.

Rude and unprofessional.

Fast service.