Monro Auto Service and Tire Centers
20 Revere Beach Pkwy, Medford, Massachusetts, 02155
Monro Auto Service and Tire Centers in Medford has a highly polarized reputation. While some customers appreciate the quick service and friendly staff, many others report significant issues with long wait times, poor communication, and aggressive upselling. Several reviewers have expressed frustration with the shop's inability to honor appointments and alleged dishonesty regarding necessary repairs. It appears to be a shop where the quality of service can be inconsistent, leading to a lack of trust for many customers.
We analyze 76 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
Verify all diagnostic findings with a second opinion if you feel pressured to do expensive repairs.
✓ What Works Well
- Quick tire repair for some
- Friendly staff in some cases
- Convenient location
✗ Areas to Improve
- Long wait times despite appointments
- Poor communication and organization
- Allegations of aggressive upselling
- Do they honor appointments?
- Are they honest about repair needs?
- Can I wait for my car?
They tried to sell me work I didn't need.
Wait times are unpredictable.
The staff can be hit or miss.
- Category Automobile
- Neighborhood Medford
- City Medford
- State Massachusetts
- Postcode 02155
- Country United States
