Automobile · Auto Repair & Tires

Monro Auto Service and Tire Centers

5607 NY-12, Norwich, New York, 13815

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Reviews for this location are highly polarized. While some customers appreciate the quick service and friendly staff, many others report significant issues with management, pricing, and repair quality. There are several complaints about poor communication and lack of accountability. It seems to be a risky choice for major repairs.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Get a second opinion for major repairs, as some customers have reported high costs and unnecessary work.

Oil Changes
Tire Services
Pros & Cons

✓ What Works Well

  • Quick oil changes
  • Some friendly staff
  • Convenient online scheduling

✗ Areas to Improve

  • Poor management
  • High labor costs
  • Inconsistent repair quality
Frequently Asked Questions
  • Why is the labor rate so high?
  • Can you fix this issue?
  • Is my car ready?
User Feedback

Management needs improvement

Hit or miss service

Proceed with caution