Monro Auto Service and Tire Centers
Automobile · Auto Service and Tire Center

Monro Auto Service and Tire Centers

172 S Cascade Dr, Springville, New York, 14141

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Monro in Springville receives mixed reviews. Many customers praise the friendly and efficient service, especially for inspections and tire work. However, there are significant complaints about poor communication, long wait times, and aggressive upselling. Some users report recurring issues after repairs, leading to frustration. While some find the staff helpful, others feel the shop is disorganized and unreliable.

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We analyze 77 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Confirm your appointment details directly with the shop staff rather than relying solely on the call center.

Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Efficient for minor services
  • Convenient location

✗ Areas to Improve

  • Poor communication and scheduling
  • Aggressive upselling
  • Inconsistent quality of work
Frequently Asked Questions
  • Do you have appointments for inspections?
  • Why is the wait time so long?
  • Can you provide a quote for brakes?
User Feedback

Fast and friendly service

Avoid, poor communication

Overpriced and pushy