Automobile · Auto Service & Tires
Monro Auto Service and Tire Centers
980 Central Ave, Albany, New York, 12205
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Updated: 18 May 2026
Authenticity Score: 65/100
About
This Monro location is very hit-or-miss. Some customers swear by the manager, Tony, and his team, citing great service and honesty. Others report serious issues with incompetence, upselling, and poor communication. It seems like a place where your experience depends heavily on who is working that day.
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We analyze 78 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
45/100
Pro Tip
If you have a major repair, consider getting a second opinion elsewhere first.
Online booking
Inconsistent service
Pros & Cons
✓ What Works Well
- Friendly and helpful manager (Tony)
- Good for quick tire fixes
- Transparent pricing when managed well
✗ Areas to Improve
- Incompetent mechanical work
- Poor appointment management
- Aggressive upselling
Frequently Asked Questions
- Do they honor online appointments?
- Are they reliable for major repairs?
- Why is the wait time so long?
User Feedback
Ask for Tony
Verify your appointment
Get a second opinion for major work
Quick Info
- Category Automobile
- Neighborhood Albany
- City Albany
- State New York
- Postcode 12205
- Country United States
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