Monro Auto Service and Tire Centers
348 Daniel Webster Hwy, Merrimack, New Hampshire, 03054
Customers are split on this location. Many praise the manager Larry and his team for being honest, quick, and helpful with tricky repairs. However, a significant number of reviewers report poor communication, long wait times, and aggressive upselling. Some feel the quality of work is inconsistent, leading to repeat visits for the same issues. Overall, it seems like a hit-or-miss experience depending on the staff on duty.
We analyze 78 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
Book appointments directly at the shop counter rather than through the central call center to avoid scheduling errors.
✓ What Works Well
- Helpful and friendly management
- Quick turnaround for some repairs
- Honest diagnostic feedback
✗ Areas to Improve
- Poor communication regarding appointments
- Aggressive upselling tactics
- Inconsistent quality of mechanical work
- Do you offer military discounts?
- Why was my appointment not in the system?
- Can you diagnose a check engine light?
Larry is a standout manager who really cares.
The call center is rude and should be avoided.
Some repairs felt overpriced and unnecessary.
- Category Automobile
- City Merrimack
- State New Hampshire
- Postcode 03054
- Country United States
