Automobile · Auto Service and Tire Center
Monro Auto Service and Tire Centers
225 N Genesee St, Utica, New York, 13502
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Updated: 18 May 2026
Authenticity Score: 75/100
About
Monro Auto Service in Utica has a mixed reputation. Many customers appreciate the friendly and efficient service, particularly from the manager, Brad. However, there are significant reports of poor communication, inconsistent repair quality, and issues with transparency. It is a shop where your experience may depend heavily on the specific staff on duty.
Our Review Process
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Most Relevant
17
Newest
20
Highest rating
16
Lowest rating
We analyze 73 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Always double-check the work performed and get a clear explanation of any charges.
Auto Service
Tire Center
Pros & Cons
✓ What Works Well
- Friendly and efficient service
- Good for basic maintenance
- Convenient location
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication
- Reports of lack of transparency
Frequently Asked Questions
- Do you do inspections?
- Can you fix my car today?
- Are your prices competitive?
User Feedback
Hit or miss
Proceed with caution
Mixed results
Quick Info
- Category Automobile
- Neighborhood Utica
- City Utica
- State New York
- Postcode 13502
- Country United States
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