Monroe Dental Care
2403 SE Monroe St, Suite #F, Milwaukie, Oregon, 97222
Feedback for Monroe Dental Care is quite polarized. Many patients praise Dr. Goh for her kindness, expertise, and genuine care for her patients. However, there is a significant volume of complaints regarding administrative issues, including poor communication, billing confusion, and unprofessional front desk staff. It seems to be a case where the clinical care is strong, but the administrative side is struggling.
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Always get a written estimate before any procedure to avoid billing surprises.
✓ What Works Well
- Dr. Goh is kind and knowledgeable
- Supportive of service members
- Modern and clean office
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance confusion
- Unprofessional front desk staff
- Do they take my insurance?
- Why is my bill changing?
Dr. Goh is great, but the front desk is a nightmare.
Clinical care is excellent, but billing is confusing.
They need to work on their customer service.
- Category Health & Medical
- City Milwaukie
- State Oregon
- Postcode 97222
- Country United States
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