321 Stewart Rd, Suite B, Monroe, Michigan, 48162
Monroe Ear, Nose & Throat Associates is highly praised for the clinical expertise of Dr. Bae and Dr. Karpenko. Patients value their thoroughness and compassionate care. However, the office administration is a frequent source of complaint, with reports of long wait times for callbacks and occasional rudeness from the front desk staff.
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✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the office staff is frustrating.
Great care, but the communication needs work.
I trust the doctors, but the front desk is rude.