Monsey Health Center
40 Robert Pitt Dr, Monsey, New York, 10952
This health center is a large, multi-specialty facility with a wide range of experiences. Many patients praise the doctors for their knowledge and the care they provide, especially in obstetrics and pediatrics. However, there are significant complaints regarding administrative efficiency, including long wait times, difficulty reaching staff by phone, and poor follow-up on test results. It appears to be a high-volume center where the quality of the experience can vary greatly.
Use the patient portal for communication, but be prepared to follow up by phone if you don't receive a timely response.
✓ What Works Well
- Knowledgeable and caring doctors
- Wide range of medical services
- Clean and modern facility
✗ Areas to Improve
- Long wait times for appointments
- Difficulty reaching staff by phone
- Poor follow-up on test results
- How can I get my test results?
- Is it easy to schedule an appointment?
The doctors are great, but the admin is a mess.
Wait times are way too long.
Good care, but communication needs work.
- Category Health & Medical
- City Monsey
- State New York
- Postcode 10952
- Country United States
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