Montclair South Dental
311 Orange Rd, Montclair, New Jersey, 07042
Patients appreciate the modern office, late-night hours, and the thoroughness of the hygienists. However, there are significant concerns regarding billing transparency, aggressive upselling, and unprofessional behavior from some staff members. While some patients have great experiences, others feel the practice is more focused on profit than patient care.
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Always verify insurance coverage and get a written estimate before agreeing to any non-routine procedures.
✓ What Works Well
- Modern and clean facility
- Convenient late-night and weekend hours
- Thorough and communicative hygienists
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance transparency issues
- Inconsistent staff professionalism
- Do you accept my insurance?
- Why was I charged for this service?
Diana is an excellent and thorough hygienist.
The office is great at explaining treatment plans.
Billing practices can be confusing and frustrating.
- Category Health & Medical
- City Montclair
- State New Jersey
- Postcode 07042
- Country United States
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