Monterey Bay GI Consultants Medical Group Inc. - Gastroenterologist Monterey
23 Upper Ragsdale Dr, Suite 200, Monterey, California, 93940
Monterey Bay GI Consultants is a mixed bag. Many patients report excellent, life-saving care from knowledgeable doctors and friendly staff. However, there are significant complaints about administrative disarray, long wait times, and poor communication regarding test results and billing. It is a practice where the clinical care is often highly valued, but the patient experience can be frustrating.
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Use the patient portal for communication and tracking results, but follow up by phone if you don't hear back.
✓ What Works Well
- Excellent clinical care
- Knowledgeable and kind doctors
- Modern communication tools
✗ Areas to Improve
- Administrative disarray
- Long wait times
- Poor communication regarding results
- How do I get my test results?
- Why is it so hard to schedule an appointment?
Dr. Hu is an excellent doctor.
The office staff is very disorganized.
I felt like just another number.
- Category Health & Medical
- City Monterey
- State California
- Postcode 93940
- Country United States
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