Health & Medical · Veterinary Services

Montezuma Veterinary Services

298 W General Crook Trail, Camp Verde, Arizona, 86322

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This clinic is deeply polarizing. While some clients praise the compassionate care and successful surgeries, a significant number of reviews highlight severe issues with staff rudeness, poor communication, and administrative failures. Many long-time clients have left due to perceived changes in management and a lack of empathy during difficult times. It is a high-risk, high-reward choice for pet owners.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
18
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

If you have a sensitive situation, consider calling ahead to gauge the current staff's mood or look for a different provider.

High staff turnover complaints
Polarized patient experiences
Pros & Cons

✓ What Works Well

  • Some very caring veterinarians
  • Successful surgical outcomes
  • Convenient location

✗ Areas to Improve

  • Rude and dismissive front desk
  • Poor communication regarding appointments
  • Lack of empathy during end-of-life care
Frequently Asked Questions
  • Are they accepting new patients?
  • Why is the staff so difficult to reach?
User Feedback

The vet is great, but the staff is awful.

They were cold during a very hard time.

I'm taking my business elsewhere.

Location Details
Street: 298 W General Crook Trail
City: Camp Verde
State: Arizona
Postcode: 86322
Country: United States
Location
298 W General Crook Trail, Camp Verde, AZ 86322
Quick Info
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