2415 Musgrove Rd, #105, Silver Spring, Maryland, 20904
This practice is a classic case of 'great doctors, terrible office staff.' Patients love the medical care they receive, but the administrative experience is consistently described as rude, disorganized, and frustrating. Billing issues are a major point of contention.
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Be prepared for long hold times and keep detailed records of all billing interactions.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is atrocious.
They treat patients like numbers.
Great care, but watch out for the billing.