Montgomery Ford Lincoln
214 S Main St, Troy, North Carolina, 27371
This dealership receives mixed reviews. Many customers praise the sales team for a smooth, low-pressure buying experience and fair pricing. However, there is a significant volume of complaints regarding the service department, specifically concerning communication, warranty disputes, and perceived dishonesty. While some find the staff helpful and honest, others feel misled and frustrated by the after-sales support.
We analyze 76 public reviews for Montgomery Ford Lincoln using our data models and filter out spam to highlight only authentic feedback.
Get all warranty and service promises in writing before signing any paperwork.
✓ What Works Well
- Smooth and easy sales process
- Fair pricing on vehicles
- Helpful and friendly sales staff
✗ Areas to Improve
- Poor communication in service department
- Issues with warranty coverage
- Inconsistent after-sales support
- Is the vehicle still available?
- Does the warranty cover this repair?
- Why was my service appointment cancelled?
Sales team made the buying process fun and easy.
Service department is a nightmare to deal with.
Felt misled about warranty terms after the purchase.
- Category Automobile
- City Troy
- State North Carolina
- Postcode 27371
- Country United States
