100 Merchant Dr, Montrose, Colorado, 81401
This dealership is a polarizing spot. The sales team gets a lot of love for being helpful and making the buying process easy for many. On the flip side, the service department is frequently slammed for being impossible to reach, slow, and sometimes providing poor quality work. It seems like a place where you might get a great deal on a car, but should be cautious about long-term service needs.
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If you need service, try showing up in person rather than calling, as phone communication is a known pain point.
✓ What Works Well
✗ Areas to Improve
Sales team is great, service needs work.
Hard to get anyone on the phone.
Great deals, but watch out for service issues.